Last updated: 16 September 2026 · Policy version 1 · English version of our
Turkish privacy notice and
cookie policy.
1. Data controller
Ali Tutku Aydın · Tax ID 1110298025 · Çiğli Tax Office
1820/1 Sokak No:7/A · Bostanlı Mah. · Karşıyaka · İzmir
info@neufpatisserie.com · 0530 560 49 30
2. What we process
If you fill in a form: your name, phone number, email address and what you write
in the form (request details, date, number of guests, position).
If you accept measurement cookies: the pages you visit, the ad or QR code that brought
you here, device and browser information, IP address and cookie identifiers. Google and Meta
process this data.
Even if you decline: our own counter keeps anonymous data only: which page was
opened, whether the visit came from an ad, the device type and the time. It records no IP
address, cookie or visitor ID, so two visits cannot be linked. This is not personal data and
it is not transferred abroad.
3. Why we process it
To reply to your request and prepare your order · to assess job applications · to measure
which advertising channels work · to improve the site and the menu · to meet our legal obligations.
4. Legal basis
Form data: establishing or performing a contract (KVKK Art. 5(2)(c)) and legitimate interest
(Art. 5(2)(f)). Measurement cookies, the data collected with them and the transfer abroad:
your explicit consent (Art. 5(1), Art. 9). You can withdraw it at any time; the
measurement tags then stop running.
5. How we collect it
Electronically: through the forms on this site, cookies and similar technologies, and
information you send us yourself by phone or email.
6. Who receives it
In Türkiye: our email provider, business partners where relevant, and authorised
public bodies when the law requires it.
Abroad: if you accept measurement cookies, Google Ireland Ltd. / Google LLC (Google
Analytics, Google Ads) and Meta Platforms Ireland Ltd. (Meta Pixel). The legal basis for this
transfer is your explicit consent under KVKK Art. 9. If you decline, Meta's script is
never loaded and no data is sent to Meta. If you do not give consent, Google receives
cookieless, aggregated measurement signals that do not identify you.
Form details: if you accepted measurement cookies, the email, phone number, name
and city you enter in a form are shared with Google and Meta to match an ad with its result.
Your email, phone number and name are hashed one way in your browser and are never sent in
readable form. If you did not accept, your form details are not sent to Google or Meta.
7. How long we keep it
Form data: 2 years after your request is closed; job applications: 1 year.
Cookie lifetimes are listed below. Anonymous counter records: 12 months. Data is
deleted when the period ends.
Wholesale pre-registration details are also stored in our own ordering portal so that we
can open your account; the same retention period applies.
8. Your rights (KVKK Art. 11)
You can ask whether your personal data is processed and, if so, request information about
it; learn why it is processed and whether it is used for that purpose; know the third parties
in Türkiye or abroad who receive it; ask for incomplete or incorrect data to be corrected; ask
for it to be deleted or destroyed, and for these steps to be passed on to the third parties who
received it; object to a result against you that comes solely from automated analysis; and
claim compensation if unlawful processing causes you damage.
9. How to apply
Write to info@neufpatisserie.com (from the
email address you gave us before) or send a letter to the address above. We reply within
30 days. Please include your name and contact details so we can verify your identity.
10. Cookies
There are two kinds. Necessary cookies keep the site working and cannot be switched
off. Measurement cookies tell us whether our ads work; they run only if you accept,
and their data goes to Google and Meta servers abroad. If you decline, the site
works exactly the same.
| Cookie | What it does | Lifetime |
|---|
neuf-riza
Neuf · necessary |
Remembers your cookie choice, so we do not ask on every page. |
Accept 12 months
Decline 90 days |
neuf-kaynak neuf-gclid neuf-gbraid neuf-wbraid neuf-fbclid neuf-utm_* neuf-qr
Neuf · measurement |
Remembers which ad or QR code brought you, so that if you contact us days later we know which ad worked. Stored permanently only if you accept. One exception, neuf-fbclid: before you accept it is kept only while the tab is open and is deleted when you close it. |
90 days |
neuf_vid
Neuf · measurement |
A randomly generated visitor number; it does not contain your name, email or phone. Only a one-way hashed version goes to Meta, to match an ad with its result. Written only if you accept. |
1 year |
neuf_tik
Neuf · measurement |
Keeps the click ID and campaign details of the ad that brought you in a cookie written by our server, so that if you send a form days later we know which ad worked. It contains no name, email or phone, and scripts on the page cannot read it. Written only if you accept. |
90 days |
_ga _ga_*
Google Analytics · measurement |
How many people visit and which pages they view. | 2 years |
_gcl_au _gcl_aw
Google Ads · measurement |
Matches an ad click with its result. If Google's script has not set _gcl_aw, or its lifetime was shortened, this site sets it. | 90 days |
_fbp _fbc
Meta · measurement |
Matches a Facebook or Instagram ad with its result. If Meta's script has not set it, this site does. | 90 days |
If you decline, Meta's script is never downloaded and none of these
cookies are created. If you do not give consent, Google receives cookieless, aggregated
measurement signals that do not identify you.
11. Change your choice
At any time, with one click. Your new choice applies straight away.
You can also delete or block all cookies in your browser settings. We then
cannot remember your choice, and the card appears again.