Privacy and cookies

How this site handles personal data under Turkish data protection law (KVKK, Law No. 6698).

Last updated: 15 September 2026 · Policy version 1 · English version of our Turkish privacy notice and cookie policy.

1. Data controller

The data controller's tax identification number is not yet listed in this notice.

Ali Tutku Aydın · Çiğli Tax Office
1820/1 Sokak No:7/A · Bostanlı · Karşıyaka · İzmir
info@neufpatisserie.com · 0530 560 49 30

2. What we process

If you fill in a form: your name, phone number, email address and what you write in the form (request details, date, number of guests, position).

If you accept measurement cookies: the pages you visit, the ad or QR code that brought you here, device and browser information, IP address and cookie identifiers. Google and Meta process this data.

Even if you decline: our own counter keeps anonymous data only: which page was opened, whether the visit came from an ad, the device type and the time. It records no IP address, cookie or visitor ID, so two visits cannot be linked. This is not personal data and it is not transferred abroad.

3. Why we process it

To reply to your request and prepare your order · to assess job applications · to measure which advertising channels work · to improve the site and the menu · to meet our legal obligations.

4. Legal basis

Form data: establishing or performing a contract (KVKK Art. 5(2)(c)) and legitimate interest (Art. 5(2)(f)). Measurement cookies, the data collected with them and the transfer abroad: your explicit consent (Art. 5(1), Art. 9). You can withdraw it at any time; the measurement tags then stop running.

5. How we collect it

Electronically: through the forms on this site, cookies and similar technologies, and information you send us yourself by phone or email.

6. Who receives it

In Türkiye: our email provider, business partners where relevant, and authorised public bodies when the law requires it.

Abroad: if you accept measurement cookies, Google Ireland Ltd. / Google LLC (Google Analytics, Google Ads) and Meta Platforms Ireland Ltd. (Meta Pixel). The legal basis for this transfer is your explicit consent under KVKK Art. 9. If you decline, their scripts are never loaded and no data is sent to them.

7. How long we keep it

Form data: 2 years after your request is closed; job applications: 1 year. Cookie lifetimes are listed below. Anonymous counter records: 12 months. Data is deleted when the period ends.

8. Your rights (KVKK Art. 11)

You can ask whether your personal data is processed and, if so, request information about it; learn why it is processed and whether it is used for that purpose; know the third parties in Türkiye or abroad who receive it; ask for incomplete or incorrect data to be corrected; ask for it to be deleted or destroyed, and for these steps to be passed on to the third parties who received it; object to a result against you that comes solely from automated analysis; and claim compensation if unlawful processing causes you damage.

9. How to apply

Write to info@neufpatisserie.com (from the email address you gave us before) or send a letter to the address above. We reply within 30 days. Please include your name and contact details so we can verify your identity.

10. Cookies

There are two kinds. Necessary cookies keep the site working and cannot be switched off. Measurement cookies tell us whether our ads work; they run only if you accept, and their data goes to Google and Meta servers abroad. If you decline, the site works exactly the same.

CookieWhat it doesLifetime
neuf-riza
Neuf · necessary
Remembers your cookie choice, so we do not ask on every page. Accept 12 months
Decline 90 days
neuf-kaynak neuf-gclid neuf-fbclid neuf-utm_* neuf-qr
Neuf · measurement
Remembers which ad or QR code brought you, so that if you contact us days later we know which ad worked. Written only if you accept. 90 days
_ga _ga_*
Google Analytics · measurement
How many people visit and which pages they view.2 years
_gcl_au
Google Ads · measurement
Matches an ad click with its result.90 days
_fbp _fbc
Meta · measurement
Matches a Facebook or Instagram ad with its result.90 days

If you decline, Google and Meta scripts are never downloaded, so none of these cookies are created and no request goes to those companies.

11. Change your choice

At any time, with one click. Your new choice applies straight away.

You can also delete or block all cookies in your browser settings. We then cannot remember your choice, and the card appears again.